Jobs

Updated April 8, 2015

We currently have three open positions:

RSF also offers Internship and Fellowship programs each year.

Imagine working with a group of thoughtful, committed colleagues to transform the way the world works with money.

At RSF Social Finance, we bring our individual passions, experience, and skills to meet the needs of others through innovative and integrated investing, lending, and giving services that generate positive social and environmental impact while fostering community and collaboration among participants.

With a 30 year track record of deploying loans, grants, and other catalytic capital to non-profit and for-profit social enterprises, RSF is recognized nationwide as a leader in the field of social finance. As an organization of fewer than 50 employees, RSF’s approach is to grow our team by adding one person at a time. In doing so we identify and seek a particular set of skills and experience to meet specific organizational needs, while seeking candidates who are also aligned with our purpose, values, and operating principles.

Job Announcement: Receptionist

 

Position Summary:

RSF Social Finance seeks to hire a full-time Receptionist responsible for providing a broad range of administrative and clerical support to RSF Social Finance. This position also answers phones and greets clients, coordinates events, coordinates office purchasing, and assists with facilities management.

Responsibilities:

Reception & Facilities

  • Warmly greet visitors, guests, and clients
  • Answer the main phone line and deliver mail and faxes to staff
  • Maintain high sense of cleanliness and organization in common areas (reception area, conference rooms, kitchens and basements), redecorating and reorganizing when needed
  • Purchase office and kitchen supplies
  • Communicate with housekeeping service/building maintenance staff as requested by Office Manager
  • Assist Office Manager with facilities management items including: alarm system, network printers, and postage machine. Ensure that all facilities items receive needed maintenance.
  • Support staff in meeting room setup
  • Assist with coordinating office furniture needs and desk setup for employees
  • Coordinate improvements for safety and emergency planning

Administrative Tasks

  • Provide administrative support as needed, including filing, copying, arrangement of meetings, conference calls, and travel arrangements
  • Coordinate and pick up lunch for the CEO on a daily basis
  • Monitor inventory for letterhead and envelopes; place orders with printing vendor as needed
  • Support quarterly client statement mailing and board packet mailing projects
  • Assist with compiling and submitting monthly expense reports and credit card reconciliations
  • Coordinate shipping and mailing for teams
  • Accurately input and update data in Salesforce database
  • Special projects as assigned

Event Coordination

  • Assist Office Manager in coordinating logistics for “community building” staff events including special meetings, brown bag lunches, staff trainings, staff retreats, summer picnic, and annual holiday party
  • Organize, prepare, or provide weekly Friday continental breakfast for all staff
  • Prep for onsite board meetings, including but not limited to coordinating catering, room setup, and providing supplies
  • Coordinate catering for regularly scheduled and other meetings as requested
  • Assist marketing team with booth logistics for local social finance partner conferences and events

Knowledge, Skills, and Abilities:

  • 1-2 years’ administrative/office work experience; receptionist experience preferred
  • Associate’s degree required, Bachelor’s degree preferred
  • Excellent written and oral communications skills are required as the position requires daily phone and email correspondence with staff, vendors, and clients
  • Fluency in oral and written English required
  • Strong interpersonal and listening skills required
  • Basic math skills are needed for compiling expense reports and mileage logs
  • Proficiency with contract review and analysis a plus
  • Organized, highly meticulous with excellent follow-through and responsiveness
  • Excellent time management skills
  • Strong customer -service orientation and interpersonal skills; ability to interact professionally with diverse stakeholders in person and on the phone
  • Initiative, enthusiasm and a willingness to pitch in at all times
  • Ability to effectively use business software such as Microsoft Word, PowerPoint, and Excel
  • Ability to use the Internet for research and information-gathering
  • Ability to quickly learn a database (e.g., Salesforce)
  • Ability to work collaboratively with staff and effectively interact with guests and clients
  • Ability to solve problems with initiative and flexibility, and respond appropriately to changing circumstances and priorities
  • Ability to multi-task, learn quickly, and effectively manage time and trouble-shoot
  • Ability to work independently or as part of a team

Compensation & Benefits:

The expected initial salary for this position is expected to be in the low-to-mid $40K range. This position offers the unique opportunity to join an innovative financial services organization with a vision to transform the way the world works with money. Other benefits include:

  • A fulfilling work environment at an supportive and entrepreneurially-driven organization
  • A competitive compensation package including employer-paid medical, dental, and vision
  • Very generous vacation and sick leave benefits plus nine paid holidays per year
  • 403(b) plan with employer-paid contributions after one year of employment
  • Exposure to innovative ideas, projects, and collaborative staff activities
  • Access to numerous professional development opportunities

Application Instructions:

Please submit your resume via e-mail to HR@rsfsocialfinance.org along with a thoughtful cover letter. In the cover letter, please explain why you are interested in the mission, values, and activities of RSF Social Finance. Please also tell us why your skills and experience make you the ideal candidate for this position, and also include a paragraph sharing your definition of “exceptional client service”, and why you think it is important.

In the e-mail subject line, please write “Receptionist”.

Please note that applications without a cover letter will not be considered. No phone calls please.

The application deadline is Sunday, May 3rd.

RSF Social Finance is an equal opportunity employer; candidates representing a diversity of backgrounds are encouraged to apply.

Click here for a printable version of the job announcement.

Job Announcement: Communications Manager

 

Position Summary:

RSF Social Finance seeks to hire a full-time Communications Manager responsible for coordinating and managing the development, production, and distribution of communication materials including but not limited to RSF’s website, quarterly newsletters, annual report, and social media in support of RSF and its programs. This position also maintains branding and public relations standards for internal and external communications, including the training of other RSF staff. This position supervises the Communications Associate.

Responsibilities:

Editorial & Publications

  • Manage the production of the RSF quarterly newsletters and Annual Report. Serve as liaison to external consultants.
  • Provide reporting and editorial support to staff, partners, and other publications as appropriate.
  • Lead RSF Writers Group: facilitate meetings, prioritize decisions regarding content, and manage assignments to non-Marketing staff.
  • Manage the maintenance of marketing collateral materials, including updating of statistics, copy, and graphics. Develop new materials as needed.
  • Manage maintenance of print materials inventory; identify and anticipate needs for new materials across program areas.
  • Write articles for RSF blog, quarterly newsletter, and other publications according to production schedules and as needed.
  • Participate in the development of annual Social Impact Assessment data collection and reporting, with a particular focus on telling the story of RSF’s impact.

Online Media

  • Manage website development including new features, pages, and content.
  • Manage the maintenance of up-to-date and accurate content on the RSF website, including copy, statistics, and graphics.
  • Assist with production of videos and webinars as needed.
  • Oversee social media content.
  • Oversee publication of weekly blog posts on the RSF website and among third party partners.
  • Oversee publication of monthly e-news.

Branding & PR

  • Maintain Communications Guide for staff and trustees. Provide training on an annual basis.
  • Engage with new and existing clients and partners to promote RSF’s work.
  • Edit internal and external communications to ensure consistency and accuracy with RSF brand guidelines.

Other

  • Provide logistical support for RSF Events & Sponsorships.
  • Special projects and other duties in support of Marketing & Communications activities as assigned.
  • Ensure communication activities are integrated with RSF Systems.
  • Supervise Communications Associate.

Knowledge, Skills, and Abilities:

  • Bachelor’s degree in Communications, PR, or similar, or equivalent work experience, required
  • Minimum 4 years of work experience in a communications or marketing role required
  • Supervisory experience strongly preferred
  • Work/volunteer experience in the social finance or social enterprise sector preferred
  • Exceptional writing and editorial skills to effectively communicate RSF’s message to a wide variety of audiences
  • Exceptional interpersonal, oral communication, and listening skills to effectively interact with staff, clients, strategic partners, the press, and the public
  • Strong analytical and math skills required to understand and communicate complex financial and economic data and concepts to a broad audience
  • Demonstrated track record of excellent project management skills, along with excellent organizational skills, time management, and attention to detail
  • Familiarity with graphic display of data and latest web and social media trends
  • Excellent knowledge of Microsoft Outlook, Word, Excel, and PowerPoint required
  • Adobe InDesign experience required
  • Strong knowledge of WordPress and HTML
  • Ability to learn quickly and independently
  • Very good judgment required for making quick decisions as issues arise
  • Ability to take initiative and to independently multi-task and make decisions

Compensation & Benefits:

The expected initial salary for this position is expected to be in the $70K range. This position offers the unique opportunity to join an innovative financial services organization with a vision to transform the way the world works with money. Other benefits include:

  • A fulfilling work environment at an supportive and entrepreneurially-driven organization
  • A competitive compensation package including employer-paid medical, dental, and vision
  • Very generous vacation and sick leave benefits plus nine paid holidays per year
  • 403(b) plan with employer-paid contributions after one year of employment
  • Exposure to innovative ideas, projects, and collaborative staff activities
  • Access to numerous professional development opportunities

Application Instructions:

Please submit your resume via e-mail to HR@rsfsocialfinance.org along with a thoughtful cover letter. In the cover letter, please explain why you are interested in the mission, values, and activities of RSF Social Finance. Please also tell us why your skills and experience make you the ideal candidate for this position, and also include a paragraph explaining your view as to how an organization’s success in fulfilling its mission is tied to the success of its communications.

In the e-mail subject line, please write “Communications Manager”.

Please note that applications without a cover letter will not be considered. No phone calls please.

The application deadline is Sunday, April 5th.

RSF Social Finance is an equal opportunity employer; candidates representing a diversity of backgrounds are encouraged to apply.

Click here for a printable version of the job announcement.

Job Announcement: Senior Associate, Information Systems

 

Position Summary:

RSF Social Finance seeks to hire a full-time Senior Associate, Information Systems responsible for activities related to RSF’s systems, data, and reporting systems. This position also provides systems support to internal and external users, staff education and training related to systems, and desktop support, and engages in report design and generation of client statements. Software supported includes MS Office, Salesforce, Navision, Nortridge Loan System, and LaserPro.

Responsibilities:

Systems Training

  • Train new and existing employees on RSF’s database systems, including Salesforce, Navision, Nortridge Loan System, and LaserPro.
  • Provide refresher trainings on MS Office Suite for productivity recommendations.
  • Provide refresher trainings on additional technologies available such as Salesforce apps, online meeting tools, etc.
  • Create training agendas for new employee onboarding, staff refresher trainings, and brown bag sessions.
  • Produce process documentation for implemented systems as needed for all program areas, both as a supplement to current process documentation and for training or process enhancement purposes.
  • Periodically review training and reference materials posted to intranet to ensure accuracy and usability.

End User Support

  • Identify and resolve systems issues. Provide user support including but not limited to bug resolution, data entry, and data clean up, for RSF’s database systems, including Salesforce, Navision, Nortridge Loan System, and LaserPro.
  • Improve RSF’s existing systems by making recommendations for system enhancements, upgrades, process improvements, and staff education.
  • Monitor information security procedures to ensure confidentiality with regard to the information being processed, stored, or accessed by the network.
  • Identify trends in user support issues for recommendations on feature improvements and/or training opportunities.
  • Provide technical support for RSF’s webinars and virtual meetings as needed.
  • Act as first point of contact for external users of RSF’s online client portal.

Reporting

  • Develop and maintain RSF’s reporting tools for all program areas utilizing Salesforce reports and dashboards, Jet Reports, and Excel. Produce regular periodic reports as well as ad-hoc custom reports as needed.
  • Produce RSF’s quarterly client statements including hard copy production and posting of soft copy reports to RSF’s online statement system.

IT/Desktop Support

  • Act as point person for IT/desktop support issues. Provide solutions for easily resolved issues.
  • Coordinate desktop support for issue resolution with RSF’s IT consultants as needed.
  • Track and maintain RSF’s list of outstanding IT/desktop support requests submitted to RSF’s IT consultants.
  • Provide summary of outstanding issues to Director of Information Systems for monthly IT/desktop support meetings.
  • Document solutions for common issues. Periodically review support documentation posted to intranet to ensure accuracy and usability.
  • Manage new user setups and process checklists. Assist with setup of new hire workstations.
  • Assist with purchases of hardware and software.
  • Record and maintain inventories of RSF’s hardware and software, and keep records of user access and security levels.
  • Other duties as assigned.

Knowledge, Skills, and Abilities:

  • Minimum 3 years’ related work experience in systems and desktop support and/or data reporting and/or IT training
  • Bachelor’s degree or equivalent experience
  • Experience with MS Office Suite, including advanced Excel skills
  • Experience with HTML; SQL queries a plus
  • Strong knowledge of complex database systems such as Salesforce, Microsoft Dynamics NAV, Nortridge Loan Systems, and LaserPro; or the ability to quickly learn these systems in order to provide training and support to users
  • Strong analytical skills, particularly the ability to analyze aggregated data and assess accuracy of reports
  • Strong overall technical aptitude
  • Demonstrated experience working with a variety of data systems
  • Proven ability to solve complex problems
  • Experience creating curricula and training
  • Exceedingly well organized with strong attention to detail
  • Excellent written and oral communication skills required as the position requires daily in-person, phone, and email correspondence with staff
  • Excellent interpersonal, listening skills, and reading comprehension
  • Strong public speaking skills, particularly for delivering staff training presentations
  • Work/volunteer experience in the nonprofit or social finance sector is desirable

Compensation & Benefits:

The expected initial salary for this position is expected to be in the high-$50K to low-$60K range. This position offers the unique opportunity to join an innovative financial services organization with a vision to transform the way the world works with money. Other benefits include:

  • A fulfilling work environment at an supportive and entrepreneurially-driven organization
  • A competitive compensation package including employer-paid medical, dental, and vision
  • Very generous vacation and sick leave benefits plus nine paid holidays per year
  • 403(b) plan with employer-paid contributions after one year of employment
  • Exposure to innovative ideas, projects, and collaborative staff activities
  • Access to numerous professional development opportunities

Application Instructions:

Please submit your resume via e-mail to HR@rsfsocialfinance.org along with a thoughtful cover letter. In the cover letter, please explain why you are interested in the mission, values, and activities of RSF Social Finance. Please also tell us why your skills and experience make you the ideal candidate for this position, specifically highlighting the following:

  • Experience with IT training and/or user support
  • Experience creating reports from complex database systems to fulfill user requests

In the e-mail subject line, please write “Senior Associate, Information Systems”.

Please note that applications without a cover letter will not be considered. No phone calls please.

The application deadline is Sunday, March 8th.

RSF Social Finance is an equal opportunity employer; candidates representing a diversity of backgrounds are encouraged to apply.

Click here for a printable version of the job description.

Fellowships and Internships

In the spirit of building the field of social finance, RSF Social Finance offers fellowship and internship programs each year open to talented college students and recent graduates.

Social Impact Fellowship

Various locations across the US and Canada

Each year, RSF seeks exceptional, analytical, and entrepreneurial Social Impact Fellows to serve in an eight month Fellowship role.  Open to graduate students and professionals within the US and Canada who are seeking a career in social finance, Social Impact Fellows identify, vet, and pitch promising social impact businesses and organizations to RSF for financing (senior-secured debt.) The Fellow is responsible for scanning and understanding the local, regional, and national landscape for high potential innovations, trends, and movements within RSF’s focus areas that emphasize the creation of social value and impact; sourcing for-profit and non-profit social enterprises that exhibit both financial sustainability and significant social impact; conducting preliminary due diligence including financial analysis and underwriting on live deals within RSF’s pipeline; and presenting the business case for investment to senior staff at RSF. Successful Fellows will gain a reputation for his/her strategic ability to spot and qualify ground-breaking and pioneering approaches to solving pressing social problems through business.

The fellows for 2014-2015 have been selected. Check back for future opportunities.

Internships

Internship positions are typically available during the summer term of each year, in which Intern(s) work closely with one or more departments within RSF. Exact duties and qualifications for the position(s) vary from year to year. Internships are paid, and require an on-site commitment of 10-12 weeks over the summer. Internships are typically announced by March 1st of each year, with an application deadline of mid-to-late March. Unfortunately, RSF is unable to offer an internship program for Summer 2015. Graduate students and working professionals should consider applying for the Social Impact Fellows program for the 2015-16 school year.

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